Terms and Conditions
Welcome to Bookent!
These terms and conditions outline the rules and regulations for the use of BOOKENT's Website.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Bookent if you do not agree to take all of the terms and conditions stated on this page.
Acceptance of Terms of Use
“Terms of Use” govern your use of the Bookent Services ( Bookent website, Instagram page). The service is owned and operated by Bookent Service registered with Bookent Library Services (hereinafter referred to as “Bookent”) and is offered to you (hereinafter referred to as “Member”) as per your agreement with and acceptance of this document (hereinafter referred to as “Membership”). By clicking the box entitled “I Have Read and Accept the Terms of use” as part of the registration process, Members accept all items in the Terms of Use and agree to abide by and be legally bound by the Terms of Use.
When you are doing the registration and becoming a member, you accept and agree to abide by these Terms of Use. If you do not agree to these Terms of Use, you should not use the Bookent Services.
These Terms of Use are an ongoing contract between you and Bookent and apply to your use of the Bookent Service ( Bookent website, Instagram page).These Terms of Use affect your rights and you should read them carefully.
2. Changes to Terms of Use
Bookent reserves the right, from time to time, with or without notice to you, to change these “Terms of Use” in our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by clicking on the “Terms of Use” option in our Bookent website. The most current version of the Terms of Use will supersede all previous versions. Your use of the Bookent Services or continued use of our service after changes are made means that you agree to be bound by such changes.
3.Delivery and Return of Books (Due dates and Late fees)
Provided you continue to be a paying subscriber of our service, you may keep the book(s) delivered to you for the entitled period of 1 month. If a member wishes they can return the book anytime earlier as well (before the end of 1 month).
Membership may be withheld, and the issue of new books shall be stopped if all dues are not cleared on or before Book Return Due Date. Penalty of Rs 50 per week shall be applicable upon failure to return the books on due date for the book return. For the membership plans for more than one book, penalty shall be applicable even if anyone book is not returned on Due date and membership shall be withheld in such case.
In the event of lost book(s), Charges will be applicable which may be equal to the cost of book(s). We shall notify you about the charges and the Membership will be kept on hold till all charges are paid before the due time notified.
The member can also purchase the book they want by paying the equal amount of the Book as the MRP.
The Bookent members will have to let us know about which books they want in next month as per their membership plan, 2-3 days prior the due date of last book, as you will receive new books on the same day, when the old books are being picked up.
As per our rules all ordered books shall be delivered to the members within 2-3 Working days,under normal circumstances, or considering permissible weather conditions or any other restrictions imposed by authorities.
4.Allocation, Delivery and Return of Rented Book(s)
Order of new books should be placed on our Bookent website. If the books are available, then your order gets confirmed. Books which are in circulation and are not available for placing order, will be notified to you when available if you ask us to get you “Notify Me”. Order can be placed for number of books based on your Membership Plan entitlement (i.e. number of books you can have at any given point of time during the period depends on your Valid membership and the type of Membership).
In all the plans every month the members will have 2 Books + 1 Premium Book.
For the books which are not available in our database, Request for such books can be placed by filling the required details in the Request form on our Website. Final decision to purchase such Book(s) is at the sole and absolute discretion of Bookent Management.
After requesting a Book, if the member do not order the same book for the next month order (as per the Membership plan), then they will have to pay a penalty of amount equal to the 20% of the cost(MRP) of the Book.
There will be a limitation on the Amount of Book(s) you can place a request of, depending on your Membership plan
Membership Plan Amount
3 months ₹ 500
6 months ₹ 1000
12 months ₹ 1600
The member who has purchased the plan for 1 month cannot request for a book.
Bookent reserves the right to ship ordered books among our subscribers in any manner that we, in our sole and absolute discretion, determine. In addition, we will, in our sole and absolute discretion, determine the quantity of books we purchase for any particular title and the level of staffing and number of shipments to be processed. Our aim is to deliver you the books as early as possible once the order is confirmed.
The factors that may affect delivery times, include, but are not limited to, (i) the distance between the distribution centre from which your book(s) was shipped and your delivery address, (ii) the timing of your Order placement of books, (iii) Weather conditions. We do not process returns or deliveries on National Holidays. We may from time to time revise these Terms of Use but we will not necessarily provide you notice of the revisions. It is up to you to review the Terms of Use frequently to determine if there have been any changes made.
Members should understand and agree to take enough care of the book/s when the book/s are delivered to them. Members should ensure that the book/s are not damaged and be kept in the same condition as received till the time they are returned to Bookent.
5. Dues and fines
In case the members continue to hold their issued book/books beyond 1 month after issuing them, that member shall be liable for a fine of Rs. 50 per week, to be paid while return of the said book/books, per book delayed. This amount can equal the entire cost of the book too. Further, Bookent holds all and every right to take any further action against such account holder like temporary/permanent suspension of membership account of such defaulter. Bookent also holds all the rights to take any action against any such member to deny him/her access to the services of Bookent for a temporary time or permanently blacklisting such member. Bookent shall also have all rights to not avail discount to such members in future or give any extended time to return the books and such member may for every new default be charged fine immediately.
In case the members have lost/damaged their issued book/books they shall be liable for a fine. This fine amount may include the entire cost of the book and handling charges etc if any. Further, Bookent holds all and every right to take any further action against such account holder like temporary/ permanent suspension of membership account of such defaulter. Bookent also holds all the rights to take any action against any such member to deny him/her access to the services of Bookent for a temporary time or permanently blacklisting such member. Bookent shall also have all rights to not avail discount to such members any time in future or give any extended time periods to return the books and such member may for every new default be charged fine immediately or additionally. Such exhaustion of any privileged rights or any other suspension of discount offers of such defaulters shall be entirely the sole decision of Bookent.
6. Membership and Billing
Members need to undergo a one-time registration process for creating an account on Bookent. Registration process shall include submitting details like Name, Address, Mobile number, Email ID or other details as required. The members shall be necessitated to give all details and information for complying with KYC needs while registering for membership with Bookent. The contact details provided while registration like mobile number, e-mail ID etc. Shall be used as the primary point of contact by Bookent and its authorities when needed.
The Books will be only delivered at the address given by the member during registration. No change of address will be allowed.
Members can find the specific details regarding subscription with Bookent on Whatsapp through message or by calling the management team during the working hours (as mentioned on Whatsapp detail section).
Your Membership Renewal date can be found through Bookent WhatsApp. Member has to renew the plan before the Plan End Date. The membership fees will be deducted for the used period of membership if the member wishes to cancel the membership before the end date of the current Membership.
Members need to deposit an amount of ₹ 500 as security deposit with Bookent to avail the services after enrolling for membership with Bookent. The deposit is refundable on closure of account with Bookent provided the member does not owe any dues/ fines or is liable to pay any amount for lost/damaged books or default of not returning the book within 1 month.
Security Deposit has to be claimed within 3 months from end of membership for
Refund, beyond this period if claimed security deposit will not be refunded.
7. Referral Policies
Existing members can refer other non-members for creating a membership account with Bookent. On 1-3 successful referrals with Bookent the Referee gets 5% off on the next renewal by him/her; on 4-7 successful referrals, the Referee gets 7.5% off on the next renewal by him/her; on 8 or plus successful referrals, the Referee gets 10% off on the next renewal by him/her.
This offer is only valid on 6 Months & 12 Months subscription plan.
8. Damaged Books
All book(s) sent to you (the Member) have been checked to be in a good condition prior to dispatch. Upon receipt of the book(s), you must ensure that the same is in good condition. Any damage if found, must be reported to us on WhatsApp . Failure to check and/or report the same will be constituted as you having received a book in good condition. At the time of pick-up, as soon as the book is received by us. We will check for any damage to the book(s) and will intimate you accordingly. Upon receipt of the book(s), we will verify the same. In the event of a book being damaged, we will notify you, and intimate you about the same. The determination of a book being “damaged” will be at the sole discretion of Bookent .Charges may be applicable in such cases depending upon the extent and type of damage, which may be equal to the cost of book(s). The membership will be withheld and no issues of books shall be done until the determined book damaged charges are paid.
9. Refund and Cancellation Policy
Our goal is complete customer satisfaction. In the event, if you are displeased with the services provided, we shall refund back the money. You may cancel your membership with Bookent at any time either online through our Whatsapp or by calling us.
We shall refund you the membership fees for the remaining membership period through bank UPI in the name of the member as appears at the time of registration or by direct Transfer to the same Account/Card which was used for buying membership, within twenty working days. To strengthen our relationship with our users we look forward to briefly know the reasons for cancellation of Bookent services by members, thus, while cancellation request is put forth by any user/member, he/she may be required to quote the reason very briefly for the cancellation initiated. Before cancellation you are required to return any outstanding books and clear any dues/fines/penalty on your account. On failure to return books & clear dues, cancellation request will not be processed. Cancellation requests shall be processed only after all books have reached us and the entry for the same has been done in our system. You will be required to return the books within 7 days following any cancellation of the service or non-payment of renewal fees or be subject to charge for unreturned book(s). Refund amount will be calculated after deducting any dues and penalty charges on the account.
Refund Amount : Refund amount will be calculated for the number of full month pending.
Following Fees will be deducted while calculating the Refund Amount.
Any Promotions, referrals or discounts applied at the time of purchase, additional books purchased on the member’s request.
10. Account Access
If any conflict of interest exists over the specific conditional offers / benefits provided to you from time to time and these Terms and Conditions, the Terms and Conditions shall supersede such specific conditional offers or benefits.
11. Termination of membership
Bookent may terminate your Membership without prior notice of your Material Breach of this agreement. “Material Breach” includes:
Violation of any of the provisions of this agreement.
Acting unlawfully in relationship to Bookent.
If there is a breach of our Anti-Spam Policy.
For providing incomplete, false, fraudulent or otherwise incorrect information to us.
Creating duplicate or illegal Memberships such as using the membership for commercial purpose or any other purpose other than reading books, sharing of membership with non-members of Bookent.
12. Memberships are not transferable
Your membership, password and accumulated reward points are personal to you and are not transferable. You may not allow anyone else to use your password, reward points or membership. You may not use anyone else’s password or membership or act to accrue reward points for anyone else. You are responsible for keeping your password secret. Bookent is not liable for any damage caused by any disclosure of your password. You may create a membership only for yourself; you should not establish Membership on behalf of anyone else.
13. Electronic Communications
By using the Bookent service, you consent to receiving electronic communications from Bookent . These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service, such as featured films or other entertainment information or offerings. These communications are part of your relationship with Bookent and you receive them as part of the Bookent subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
14. Dispute Resolving
Any dispute that arises between the users of the website or arising of out of the usage of the services as agreed and accepted by the members on creating an account and availing membership shall be subject to laws of India and jurisdiction of Pune courts.